Price change before payment

What this is for

Flight and hotel prices change all the time. Sometimes the price jumps between your "Next: payment" and the payment page.

We will not take a higher amount without your agreement. That is why we show this screen and ask.

Who it is for

For anyone whose price changed during a booking. It is not a bug — that is how live availability checking works.

What you see

The title: "Payment for your booking". The subtitle: "The price of your booking changed after we checked availability.".

At the top a yellow box:

"The price of this offer has changed" "We do not take any payment without your confirmation."

Under it a comparison:

• Previous price — the amount you saw in the summary.
• Current price — the amount the provider quotes now.
• Difference: PLN 120.00 — how much it changed by.
• Total for 2 people — the full sum.

Below a note: "The scope of the package stays the same. Nothing has been paid.".

Buttons:

• "I accept PLN 4,500.00 and continue" — a green button with the new amount. While it runs you see "Going on…".
• "Compare other offers" — goes back to the comparison tool.
• "Back to the tour" — goes back to the offer page.

Step by step

1. Read the yellow box.
2. Compare the "Previous price" with the "Current price".
3. Look at the "Difference".
4. Decide:
   • If the new price suits you, click "I accept … and continue".
   • If not, click "Compare other offers" and look for something else.
   • If you want to think about it, click "Back to the tour". Nothing will be charged.

What happens next

When you accept, you will see "New price accepted." and move to choosing a payment method. From then on the new amount applies.

If you do not accept, nothing happens. Your card will not be charged. No booking is created.

Sometimes when you come back you will see: "The price change is no longer current. Go back to the summary.". That means the price changed again in the meantime. Go back to the summary and step forward — we will show the freshest amount.

You may also get: "This offer is no longer available. Choose another one.". Then the offer sold out and you need to find a new one.

Frequent questions

Can the price also go down? Yes. We show this screen for any difference. When the price falls, the "Difference" will be negative and you simply pay less.

Why did the price change? Is somebody cheating me? No. Ticket and accommodation prices are set by carriers and hotels in real time. When there are fewer seats left in a cheaper fare, the price rises. That is why the results say "The price may have changed — we will confirm it before booking.".

Did the scope of the offer change too? No. The screen says clearly: "The scope of the package stays the same.". Only the amount changes.

Can I negotiate the price? No. The price comes from the provider. You can, however, look for a cheaper offer with the "Compare other offers" button.

I clicked "Back to the tour". Will I lose the traveller details I typed? No. The details stay in your booking session. When you come back they will be there — as long as the session has not expired. Then you will see "Your booking session has expired. Start from traveller details.".