Step 3 — summary

What this is for

This is the last stop before payment. Here you check everything once more.

Here you also type a discount code and decide how many points to redeem.

Who it is for

For anyone in the middle of a booking.

What you see

The title: "Check before you go on". The subtitle: "Make sure all the details are correct.".

Sections to check

• Travellers — first names, surnames, "Date of birth", "Citizenship". Next to it there is an "Edit" button that goes back to step 1.
• Contact — "E-mail address" and "Phone number".
• Company invoice — company name and "Tax ID", if you asked for one.
• Your package — what you are buying. The badge says "Flight", "Hotel", "Tour", "Car rental" or "Insurance".
• Extras — your choices from step 2. When you chose nothing: "No paid extras.".

If details are incomplete you will see "Traveller details have not been filled in yet." or "Contact details have not been filled in yet.".

The "Discount coupon" card

Hint: "Have a discount code? Type it here. We will apply the discount when checking availability.".

Coupon code — a text field. The example shown in the field: WAKACJE10. The code may hold letters, digits, a dash and an underscore, at most 40 characters. We turn lower case into capitals. Error: "A coupon code may contain only letters, digits, a dash and an underscore".

Click "Apply". You will see "Coupon WAKACJE10 saved — we will apply the discount when checking availability." and the note "Coupon WAKACJE10 will be included in the pricing.".

When the coupon does not fit this booking: "Coupon WAKACJE10 does not apply to this booking.".

To remove a coupon, clear the field and click "Apply". You will see "Coupon removed.".

The "Loyalty points" card

Only logged-in customers with points see it.

You see "Balance: 1,250 pts" and "You can redeem up to 875 pts (PLN 8.75)".

Number of points to redeem — a number field. Example: 500. Next to it there is a "Use maximum" button that fills in the largest allowed number. Error: "Enter a number of points (0 or more)".

Click "Apply". You will see "To redeem: 500 pts.". The hint says: "We will take the points off your account after the booking is paid.".

If you give too many, we reduce them ourselves: "We reduced the redemption to 875 pts — that is what your balance and the discount cap allow.".

The "Indicative pricing" card

The price breakdown, row by row:

• Offer — the base price.
• Extras — your choices from step 2.
• Insurance — the policy premium.
• Carrier services — baggage, seat, meal.
• Promotion — a discount from a current campaign, if one is running.
• Coupon — your discount code.
• Plus discount — the member discount, if you have a membership.
• Points — the amount for the points you redeemed.
• To pay — the total.

Below a note: "Indicative amount; the final price after checking availability.". With another display currency we add "Charge in PLN: PLN 4,380.00".

Consent

I accept the Sunny Tours booking terms · Trip information — a tick box, obligatory. Both underlined labels are links — they open the terms and the information. Error: "Consent is required".

At the end: the "Next: payment" button, "Back to extras" next to it, and below "Payment is handled by Stripe. The charge is in PLN." and "Sunny Tours will receive the payment.".

Step by step

1. Read the "Travellers" and "Contact" sections. Check the spelling of surnames.
2. If something is wrong, click "Edit".
3. Type a coupon code if you have one and click "Apply".
4. Set the number of points and click "Apply".
5. Read the price breakdown and the "To pay" amount.
6. Tick the consent to the booking terms.
7. Click "Next: payment".

What happens next

You will see "Summary accepted." and move on.

Before you reach payment we check availability with the provider and work the price out again. Three things can then happen:

1. The price is the same — you go straight to payment.
2. The price changed — you will see a separate screen asking you to confirm. We describe it in the "Price change" article.
3. Your set is a travel package — you will see a screen with pre-contractual information. The message reads: "Your set is a travel package — accept the pre-contractual information.".

You may also see: "This offer is no longer available. Choose another one." or "Your booking session has expired. Start from traveller details.".

Frequent questions

Why is the price "indicative"? Because flight and hotel prices change in real time. Before payment we ask the provider for the current price and availability.

My coupon does not work. You will see "Coupon … does not apply to this booking.". Coupons have conditions: dates, type of service, a minimum amount. Check them in the promotion text.

Does a coupon combine with points and the Plus discount? Yes. Each item has its own row in the price breakdown.

I cannot see the points card. It only shows for logged-in customers with points. A guest reads "Point redemption is available after logging in.".

I cannot click "Next: payment". Tick the consent to the booking terms; without it the form shows "Consent is required".